Privacy Policy
Energy Systems Central Privacy Policy
Effective date: January 15, 2026
Scylla Holdings LLC, doing business as Energy Systems Central, operates https://energysystemscentral.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from the Site.
By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.
Contact Information
If you have questions, require further information, or wish to make a privacy related request or complaint, you may contact us using the details below.
Email: support@energysystemscentral.com
Phone: 1-888-332-7989
Mailing address:
Scylla Holdings LLC
Energy Systems Central
2843 Fairfax Street, 1001
Denver, CO 80207
United States
Personal Information We Collect
When you interact with the Site, we collect certain information to operate our business, fulfill orders, and improve our services. “Personal Information” means information that identifies, relates to, or could reasonably be linked to an individual.
Device Information
Purpose of collection
To load the Site accurately, ensure security, and analyze usage to improve performance and user experience.
Source
Collected automatically through cookies, log files, pixels, and similar technologies.
Personal Information collected
Browser type, IP address, device identifiers, time zone, cookie data, pages viewed, referring URLs, search terms, and interaction data.
Disclosure
Shared with our ecommerce platform provider and analytics partners as required to operate the Site.
Order Information
Purpose of collection
To process orders, accept payments, arrange shipping and delivery, provide order confirmations and invoices, communicate with customers, prevent fraud, and comply with legal obligations.
Source
Collected directly from you at checkout or during order related communication.
Personal Information collected
Name, billing address, shipping address, email address, phone number, and payment related information.
Disclosure
Shared with payment processors, shipping carriers, fraud prevention services, and ecommerce service providers strictly for order fulfillment and business operations.
Customer Support Information
Purpose of collection
To respond to inquiries, provide technical or order related support, and resolve issues.
Source
Collected directly from you through email, phone, or contact forms.
Minors
The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us so the information can be deleted.
How We Share Personal Information
We share personal information only as necessary to operate our business and fulfill contractual obligations.
This includes sharing information with:
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Ecommerce platform and hosting providers
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Payment processors
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Shipping and logistics providers
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Analytics and marketing service providers
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Legal or regulatory authorities when required by law
We do not sell personal information.
Behavioral Advertising and Analytics
We use analytics and advertising tools to understand customer behavior and deliver relevant marketing.
These tools may collect information about your interactions with the Site and advertisements, including purchases and engagement data.
You may opt out of targeted advertising through the following platforms:
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Google Ads settings
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Facebook ad preferences
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Bing personalized ads settings
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Digital Advertising Alliance opt out portal at optout.aboutads.info
Opting out does not eliminate all advertising, but it may reduce targeted ads.
Lawful Basis for Processing (GDPR)
If you are located in the European Economic Area or the United Kingdom, we process your personal information under one or more of the following legal bases:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests that do not override your fundamental rights
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting obligations.
Order related information is typically retained for a minimum of seven years to comply with tax and regulatory requirements, unless a longer retention period is required by law.
You may request deletion of your personal information where legally permitted.
Automated Decision Making
We do not engage in automated decision making that produces legal or similarly significant effects.
Our service providers may use limited automated systems for fraud prevention, such as temporary blocking of IP addresses or payment methods associated with repeated failed transactions. These systems do not result in permanent decisions without human review.
Your Rights
GDPR Rights
If you are a resident of the EEA or UK, you have the right to:
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Access your personal information
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Request correction or deletion
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise these rights, contact us using the details above.
Your personal information may be transferred outside of Europe, including to the United States and Canada. These transfers are protected through appropriate safeguards.
CCPA Rights
If you are a California resident, you have the right to:
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Know what personal information we collect and disclose
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Request deletion of personal information
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Correct inaccurate personal information
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Opt out of the sale of personal information (we do not sell personal data)
You may submit requests directly or through an authorized agent.
Cookies
We use cookies and similar technologies to operate the Site, analyze performance, and support marketing activities.
Cookies may be functional, analytical, or advertising related. Some cookies are essential for Site functionality and cannot be disabled.
You may control cookies through your browser settings. Disabling cookies may affect certain Site features.
For more information on managing cookies, visit www.allaboutcookies.org.
Do Not Track Signals
The Site does not respond to Do Not Track signals due to the lack of a consistent industry standard.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or operational needs. Updates will be posted on this page with a revised effective date.
Complaints
If you are dissatisfied with our handling of your personal information, you may contact us directly.
You also have the right to lodge a complaint with your local data protection authority.
Last updated: January 15, 2026